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User Interviews
On the awkwardness of the first times you try it The 1st interview was conducted on the Key2Cuba.com While the interviewee really enjoyed the page, we got stuck at the booking experience that looked rather cumbersome and uninviting opposing the general feel of the website of fun and levity. My interviewee jokingly said:”Maybe this is…
Website booking experience improvement
Improved User Flow Suggestion for Key2Cuba.com It’s an exciting website with an exciting product and great pictures to prove it. But the booking process is very “early internet” and does not do the rest of the site justice. Below I am proposing the experience in mock-ups that I would think improve the booking experience. Proposed:…
Website User flow improvement
Improved User Flow Suggestion for Wildfitness.com The website is definitely useful and gives valuable information. The product is showcased as a desirable product and Wildfitness is findable as it is the first thing that pops up on Google when searched for. But improving the user flow would definitely enhance the usability and credibility of the…
UX Design Principles
Design for user’s mental model Looking at the Citizens Information webpage you can see that it was designed with simple usability in mind. The very clear grid-structure on the front-page allows you to find your topic without needing to search for your desired target-location via frantically hovering over the mega-menu. The grid structure provides a…
Creating an Empathy Map
Mission: role-play a client interview and create an empathy map. The given time was 15 minutes. The featuring question of the interview was: Why did you take the UX Design course? The exercise reminded me a lot of a general coaching conversation. The same “rules apply” for an interview to create a mindmap as apply…
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